1. Processing Times
All orders are processed and prepared for shipping within [1–2] business days (excluding weekends and holidays). You will receive a notification when your order ships.
2. Shipping Rates & Delivery Times
We ship to all states within the US. Rates and estimated delivery windows are displayed at checkout:
| Shipping Method | Estimated Delivery | Cost |
| Standard Shipping | [3–5] Business Days |
[Free over $X / $4.99 Flat Rate] |
| Expedited Shipping | [1–3] Business Days |
[$9.99] |
Delivery times are estimates provided by carriers and are not guaranteed.
3. Order Tracking
Once shipped, you will receive an email containing a tracking number. Please allow up to 24–48 hours for tracking details to update on the carrier's network.
4. Lost, Stolen, or Incorrect Addresses
Oakhold Health is not responsible for orders delivered to incorrect addresses provided at checkout, or for packages marked as delivered by the carrier that are stolen post-delivery. If your package is missing, please contact the carrier directly or reach out to us at shop@oakholdhealth.com..